Privacy Policy

1. Introduction

Horton Human Solutions (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit www.chantalfox.com, engage our coaching or psychology services, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

- Personal information: such as your name, email address, phone number, and other details you provide through forms, bookings, or communication.

- Payment information: if you make online payments (processed securely through third-party providers — we do not store credit card details).

- Professional information: if relevant to your coaching or consultation needs.

We do not collect sensitive information unless it is voluntarily provided for a specific service and handled in accordance with professional and ethical standards for psychological practice.

3. How We Use Your Information

We use your information to:

- Provide and manage our services

- Respond to your inquiries or requests

- Process payments and issue invoices

- Send updates, resources, or newsletters (you may unsubscribe anytime)

- Comply with legal, ethical, or professional obligations

4. How We Store and Protect Your Data

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information is stored securely using password-protected systems and secure platforms.

If you engage in coaching or psychological sessions, all client records are maintained in line with Australian privacy, health, and ethical requirements.

5. Disclosure to Third Parties

We will not sell, rent, or trade your personal information.

We may share it with:

- Service providers assisting with website hosting, scheduling, or payment processing

- Legal or regulatory authorities if required by law

All third-party providers are required to handle your data in compliance with relevant privacy laws.

6. Your Rights

You may request access to, correction, or deletion of your personal information at any time by contacting us at [email protected].

If you believe your privacy has been breached, please contact us and we will investigate the issue promptly.

7. Cookies and Analytics

We currently do not use cookies, analytics, or tracking pixels on this site. If this changes, we will update this policy to explain how they are used.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at www.chantalfox.com.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Horton Human Solutions

Email: [email protected]

Australia